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1.3

This Lumare company has zero ethics! I tried the trial, calculated the cancel date, cancelled on time, and thought that was that. Oh no, now a red bordered envelope arrives with a letter that says it's from Collect Pros (Payments Made Easy) -- uh huh -- for non-payment!

There is not a chance in the world they're getting any money out of me! But the burden of proof is on me (isn't that backwards?) and I've got to either pay up (nope) or notify them that I'm disputing the validity of this "debt" (yes, I will be taking that option).

This is a pain in the neck!

Reason of review: Poor customer service.

Monetary Loss: $90.

Preferred solution: Leave me alone! I canceled on time so stop harassing me.

Lumare Cons: Being dunned for payment after i canceled, Being ripped off and taken advantage of.

Location: Richmond, Virginia

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Guest

Same thing is happening to me I just received a collect letter, saying I owe them $98.71. What crock! From two years ago, sent it back and cancelled on time, no customer service number to call or dispute the claim these people are a big scam, and something needs to be done, I am reporting them to the BBB

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