Manufacturer: Lumare Category: Free Trials Clear all filters (9 of 9 reviews match)
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Offer states free just pay for shipping 30 days later charged $90 from checking account stating payment for product.We didn't hear from you within 14 days so you are charged for the product! Spoke to 2 customer service reps Nothing they could do, they didn't care at...
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Product
Lumare Serum Free Trial
#1085153
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Did the free trail tap no on the eye cream even when they call me I said no over and over customer service can't help you they give you an # to call which is automatic next thing I know getting charge $40. To cancel something I never agreed to in the 1st place This...
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1.0
Product
Lumare Serum Free Trial
#1084542
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This Lumanere 'free trial' was a pop-up through Group-on.Of course, it was Free because Group on said I was such a good customer. I got the Free Trial bottle- that I was led to believe was ALL I signed for. When I got another shipment- was every surprised. Called...
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Anonymous
Liz Williams

I too was led to understand that this was a one time offer of a trial sample. I was not only charged for the sample but then I was told I could not get a refund for products ...

1.0
Product
Lumare Serum Free Trial
#1051383
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I ordered the product as a tester on April 30 and paid the shipping charge.I called to cancel this out and see my card was charged May 15 anyway $89.94. I call again to cancel and get hung up on , by someone in California office and call back and get the nonsense that...
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Anonymous
Hillary

As a follow up - I did speak with a Customer Service Rep, who told me if I returned the product, they would issue the rest of the refund. I was given a RMA, returned what was ...

1.0
Product
Lumare Serum Free Trial
I didn't like
  • Scam
  • Rude customer service
  • False advertising
#1049298
Reply to reviews

I canceled the middle of April but Lumanere still took out $89.84 from my account.They refunded $44.92, but refuse to refund total cost. They stated I never called to cancel Which I did the middle of April, they have no record of my calling. SCAM do not purchase and if...
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1.0
Product
Lumare Serum Free Trial
#1047318
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NEVER ORDER THIS PRODUCT!!! I ordered the free 14 day trial serum in October, 2016. Didn't like the product so I cancelled on the 10th day of my 14 day trial. However, they continued drafting from my account for over $300. After calling 3 different numbers and speaking...
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1.0
Product
Lumare Serum Free Trial
#1026132
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I will report them to the FBI Internet Crime Complaint Center (ICE). Please check their site and report your case. There are sooo Many fraud stories about Lumare that they need to be stopped. Examples:...
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Product
Lumare Serum Free Trial
I didn't like
  • How fast they billed
  • Total scam
  • Totally overcharge
#951669
Reply to reviews
Right now I'm trying to attempt canceling this with Lumare and I'm willing to return the product if they'll only tell me how!! Well, that call was useless, you can't return used product. So I'm still trying to figure out how the "trial period" works. If you call to...
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Anonymous
Bobbi

Buyer Beware is an understatement where this company is concerned. Foxes are guarding this hen house for sure... a sad way to make money....

1.0
Product
Lumare Serum Free Trial
#866634
Reply to reviews

Lumare - Unethical and poor customer service

#1061159
Same as other posts! Signed up for "free" samples for shipping and then get bill for not one but two continuous shippings! $89 and$88, same excuse! Fine print! " I am only customer service" will gladly talk to lawyer about class action suit! How low can some people get! SLUGS!!
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