Lumare - I’ve been scammed
I signed up for two free products and paid shipping only.now I’ve been charged 98.41 on my card fraudulently and you better put it back or you will be talking to the fraud dept at my bankI tried to resolve it by calling. The girl was extremely rude,spoke broken English I did not understand,and said she couldn’t find any account. Well you better find it and you better give me my money back
Lumare - Cancelation of products
Cancel my account. You have frauded me. I want it canceled. I have contacted my bank. I want a refund. Not 30 % and not 50 %. A full refund. Order ID : 80671EE3E3. Rachael Ashton Mermaid Waters 4218 Queensland Australia
AND Without permission took the payments out of my hubands business account. I never AUTHORIZED THAT! I informed my bank manager to report anymore attempts to charge anything of that nature without our permission. they'll trick u, try a free sample and then they start...Read more
I had exactly the same issue regarding the "Free Sample". My bank contacted me as they felt the charges may have been fraudulent. I was having multiple amounts debited to my Card, each for different amounts. My bank credited back those charges & on their advice I had...Read more
I too have been taken - like all the comments above. Retrocharged $178.46 for my FREE samples. The reason given by Lumanere customer service is that it was really a 15 day trial and that I needed to cancel my "trial" (already having received the products) with the 15...Read more
I have really bad bags under my eyes so I wanted to try Soliel; I ordered the Soliel and was given a choice to add Lumanere, which I did, with the only charge being for shipping. There was absolutely nothing about a 14 day trial period before being charged full price....Read more
Offer states free just pay for shipping 30 days later charged $90 from checking account stating payment for product. We didn't hear from you within 14 days so you are charged for the product! Spoke to 2 customer service reps Nothing they could do, they didn't care at...Read more
Did the free trail tap no on the eye cream even when they call me I said no over and over customer service can't help you they give you an # to call which is automatic next thing I know getting charge $40. To cancel something I never agreed to in the 1st place This...Read more
I I ordered Derma Divine from Kelly off the Kelly and Ryan Show it was a free product of facial cream and eye cream just had to pay $4 shipping which I did. Next thing I know I'm receiving another shipment I hadn't heathen opened the first set I called and I...Read more
Lumare - Horrible
They never said anything about a trial period. Now they are saying to send it back it's going to cost. 38.00. Customer service is no help. Just want more money for nothing. Never again.
Do you have something to say about Lumare? What happened? What can we help you with?