Hutchinson, Minnesota
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100% full Not resolved

I ordered trial sizes of Lumare Skin Serum and Eye Cream for the cost of shipping.6 weeks later I find my account charged $98.71 and $89.77 without my authorization.

The customer service rep claimed I had 14 days to cancel, but there is nothing on their site that makes this statement. I also didn't receive an email when I purchased the trial sizes and there was no paperwork in the shipment received that said anything about cancelling within 14 days.

I was told today that the shipment is on its way and given RMA #'s.We'll see if I get the products and if I actually get a refund.

Review about: Lumare Cream.

Reason of review: False advertising.

Monetary Loss: $188.

Preferred solution: Full refund.

I didn't like: Business model and trickery, Sneaky and dishonest.

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